Maxwim Privacy Policy

Maxwim (maxwim.net) is an international online betting and gaming platform. We believe that protecting user privacy is the cornerstone of a trustworthy gaming experience. That's why our Privacy Policy is built around what matters most — your rights and interests.

This Privacy Policy ("Policy") applies to Maxwim's website, mobile application, and all related services. By using our platform, you are considered to have accepted this Privacy Policy.

Maxwim collects information from you in two ways — directly (information you provide yourself) and indirectly (information collected automatically while you use the platform). Details are outlined below:

We collect only the information necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.

Maxwim uses your information only for defined purposes. Below are the key reasons we use your data:

• Account Management: To create your profile, verify your login, and ensure account security.
• Identity verification (KYC): To prevent fraud and comply with international regulatory requirements.
• Processing Financial Transactions: To process deposit and withdrawal requests accurately.
• Customer support: To resolve your complaints and queries quickly and effectively.
• Platform development: To analyze user experience and improve the quality of our services.
• Bonuses & promotions: To send you relevant offers based on your preferences (you can opt out at any time).
• Legal Obligations: To retain data where required in order to comply with applicable laws and regulations.

Maxwim does not generally share your personal information with third parties. However, limited sharing may be required in the following specific circumstances:

• Payment processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information needed to process financial transactions. They operate under their own privacy policies.
• Law Enforcement Agencies: Information may be disclosed when required by a court order or government directive.
• Fraud prevention services: Limited technical data may be shared with cybersecurity and fraud detection organizations.
• Technology partners: Technology companies that support platform operations process limited data under strict confidentiality agreements.

Before sharing any data with third parties, we verify that they meet our privacy standards.

The Maxwim website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We primarily use three types of cookies:

• Essential cookies: Essential for login sessions and site security. Disabling these cookies will prevent the website from functioning properly.
• Performance cookies: Helps us understand how users interact with the site. This data is fully anonymized.
• Preference cookies: Remembers your language, theme, or layout preferences so your experience feels familiar on every visit.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit website functionality.

Maxwim uses industry-standard technology and practices to protect your personal and financial information. Our security framework operates on multiple layers:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is secured with 256-bit SSL encryption.
• Two-factor verification (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Data encryption: Stored sensitive data is protected with AES-256 encryption.
• Regular security audits: A dedicated third-party team conducts regular audits of our systems.
• Access Controls: Only authorized personnel have access to specific data.
• Data backup: Regular encrypted backups ensure no data is lost in the event of a technical issue.

Maxwim does not retain your data longer than necessary. Different types of information are subject to different retention periods:

• Account Information: Retained for as long as the account is active. May be kept for up to 5 years after closure for legal compliance.
• Financial Transaction Records: Retained for up to 7 years in accordance with international financial regulations.
• KYC documents: Retained for up to 5 years after account closure.
• Cookies & session data: Automatically deleted at the end of a session or within a maximum of 30 days.
• Marketing Preferences: Deleted as soon as you opt out.

Every Maxwim member has fundamental rights regarding their own information. We fully respect those rights:

• Right to access your data: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you can request the deletion of your data (this may not be possible where legal obligations require its retention).
• Right to restrict processing: You can request that your data be used only for specific purposes.
• Right to data portability: You can request your data in a machine-readable format.
• Right to Opt Out: You can opt out of marketing communications at any time.

To exercise these rights, please contact our support team. We will respond within 30 business days.

Maxwim's services are intended for individuals aged 18 and above. We do not knowingly collect information from minors. If we determine that a user is under 18, their account will be closed immediately and all collected data will be deleted.

Maxwim may update this Privacy Policy in part or in full when necessary. For significant changes, we will:

• We will send a notification to your registered email address.
• We will display a clear notice on the website.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.